MyTAXPrepOffice Automatic Renewal Terms & Conditions

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Date Effective: 03/31/2023

Last Updated: 03/31/2023

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Thank you for selecting MyTAXPrepOffice, an IRS-approved, professional tax preparation software that is made available via the internet on MyTAXPrepOffice.com. MyTAXPrepOffice (“Software”) is provided by Advanced Tax Solutions LLC (“Company”, “we”, or “us”), a U.S.-based Tax Software Company and an IRS-approved Software Vendor. These Automatic Renewal Terms & Conditions, are meant to clarify the renewal process for the right to use the software (“License”) for those who register for the Software (“Licensee”, “you”, or “your”).

To continue uninterrupted access to the most current version of the Software for the next tax season, you can choose to automatically renew your Software Plan (Individual Pro, Essential, or Unlimited) each year. Opting in to the automatic renewal process allows your firm to streamline the annual renewal of your Software. The service is free and easy, and it guarantees savings for your firm since you are taking advantage of any available early renewal discounts. 

BILLING CYCLE – The License fee will be charged to the method of payment chosen by you (“Payment Method(s)”) on April 1 each year, regardless of when you purchased the Software. You will receive an email notification no fewer than 30 (but no more than 45) days before the automatic renewal date. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus any applicable taxes. You authorize us to securely store your Payment Method(s) and to automatically charge your Payment Method(s) every year, unless you cancel. A confirmation email will be sent once your automatic renewal has been processed and your credit card has been charged.

CANCELATION TERMS – YOU CAN CANCEL YOUR AUTHORIZATION FOR AUTOMATIC RENEWAL AT ANY TIME UNTIL MARCH 1 AT MIDNIGHT (PST) (CANCELATIONS MUST BE REQUESTED NO FEWER THAN 30 DAYS BEFORE THE AUTOMATIC RENEWAL DATE). TO CANCEL, LOG IN TO THE SOFTWARE AND CHOOSE MANAGE LICENSE LOCATED UNDER FIRM SETUP ON THE DASHBOARD. 

 

PAYMENT METHODS - To use the automatic renewal service, you must provide one or more Payment Method(s). You authorize the Company to charge any Payment Method(s) associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your License fee. If you have not provided us with a backup Payment Method(s) and you fail to provide payment, or if all Payment Method(s) in your account fail, your License will not be automatically renewed. For some Payment Methods, the issuer may charge you certain fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details. Payments are non-refundable. Refunds are never granted for Software Plan renewals or any additional services. Please see the Refund Policy.

UPDATING YOUR PAYMENT METHODS - You can update your Payment Method(s) by logging in to the Software and choosing Manage License located under Firm Setup on the Dashboard. We may also update your Payment Method(s) using the information provided by the Payment Method service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

CHANGES TO THE LICENSE FEE - We reserve the right to change our Software Plan pricing. You will be notified of any price changes no fewer than 60 days before your License renewal. If you do not wish to accept the price change to your License, you can cancel your automatic renewal before March 1 at midnight (PST). Please see the CANCELATION TERMS.
 

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