Training
LIVE WEBINARS
Tuesday: 3 pm (English)
Wednesday: 3 pm (Spanish)
Thursday: 3 pm (English)
All times are Eastern Standard Time.
CE TRAINING
Receive quality training to become a tax preparer. English and Spanish courses are available. Learn at your own pace.
TRAINING VIDEO LIBRARY
Visit the Training Video Library below or access videos directly from your software for instruction on set up and basic functionality.
The Secret To Success
The key to success is good preparation. Take advantage of your free personalized, 1-on-1 training session now to quickly learn the setup, functionality, and navigation of your MyTAXPrepOffice software.
Then watch a webinar on demand, visit our video library, and browse the articles in our Solution Center for further training.
JOIN A LIVE WEBINAR
Tuesday: 3 pm (English)
Wednesday: 3 pm (Spanish)
Thursday: 3 pm (English)
A software expert will walk you through the program and answer your questions.
WEBINAR ON DEMAND
Watch our Training webinar on-demand at a time that is convenient for you. Click the links below to watch the two-part video series which covers basic software functionality and features.
VISIT THE SOLUTION CENTER
Find the answers to thousands of commonly asked questions in the new Solution Center! Simply click the Support button at the top of your screen, type in your question, and hit the search icon.
WATCH A TRAINING VIDEO
Visit the Training Video Library below or access videos directly from your software for instruction on set up and basic functionality. Subscribe to our YouTube channel to be notified about new training videos as they are released.
Training Video Library
Click the links below to watch our training videos which will walk you through using MyTAXPrepOffice from set up to conversion, to filing a return. We are dedicated to your success and will help you every step of the way.
New User Setup
Conversions
Solution Center
Part I: How to Log in and Correctly Search for Answers
Part II: How to Submit a Ticket to Support
Part III: How to Track Your Ticket Status in the Solution Center
MyTAXPortal
For Tax Preparers:
For Taxpayers:
Software Basics
Bank Enrollment
E-File
Free Signature Pad App
Printing Checks
Printing Checks from TPG Website
Printing Live Checks from TPG Website
Reprinting Checks with TPG Web
Numerous support
options to serve you better.
LIVE CHAT via our website or directly from the software.
REMOTE ACCESS to be able to fix any issues you may have.
VIDEO TRAINING channel on YouTube. Subscribe today!
INTEGRATED TRAINING within the software.
CALL 307-414-1211 and press option #2.
SOLUTION CENTER to find thousands of answers quickly.
